Family Shelter Manager (Grove Campus)

SAFE Alliance seeks a Family Shelter Manager for the Residential & Support Services Program in the Family Shelter department. As the manager of the program, they will ensure the Resident Advisor Team implements, strength based, trauma informed, solution -focused approach when interacting with clients and maintains safety and security for shelter residents. The manager will support staff in navigating instances that require higher level solutions and problem solving.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Position Details:

We are looking for one person to work on a full-time, exempt basis for an annual salary of $56,000 to $58,000 dependent upon experience. The work location will be based at our Grove Blvd. Campus in the East Austin area. This position will include some travel in the community or between campuses and will allow for some remote/hybrid work. This position currently requires you to participate in an On-Call schedule/rotation that can include some level of on-call compensation.

Essential Staff position: 

This position is an essential staff position. Essential staff are required to report to work during inclement weather conditions, working under the direction of your immediate supervisor, to ensure adequate shelter front desk staff coverage. When the designation of inclement weather conditions is made by AISD, you may be required to stay beyond your scheduled shift, come in earlier than your scheduled shift to ensure coverage, or delay coming in for scheduled shift until if/when weather permits RA staff to do so safely.

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• Minimum of bachelor's degree in Social Work or related field. Two years of professional experience in social services may be substituted for each year of bachelor's level education.
• Two years' experience in direct client work required. Preference given to experience in a residential, crisis, and/or homeless or domestic violence shelter program.
• Two years of supervisory experience.
• Ability to prioritize, multi-task and be flexible in a fast-paced environment with integrity, compassion, and the skill to handle sensitive issues in a confidential manner.
• Willingness to embrace and actively support the unique culture of the Family Shelter Program which utilizes the rule reduction model as a framework for providing services to clients.
• Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noises, traffic, and inclement weather conditions is possible. 
• Must be physically able to use authorized management of aggressive behavior techniques.
• This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
  
• This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program in person within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month. If the 1^st or 16^th falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.