Sexual Assault Victim Advocacy Manager - Rathgeber Village Campus

Sexual Assault Victim Advocacy Manager (Rathgeber Village Campus)

SAFE Alliance seeks a Sexual Assault Victim Advocacy Manager for the Community Services program in the Sexual Assault Services department. The Program Manager at SAFE is responsible for coordinating and overseeing the implementation of key program activities that support the organization's mission. This role ensures the successful execution of program objectives by managing daily operations, supervising staff, assessing risk, and fostering community partnerships. The Program Manager monitors program performance, approves program expenditures, works closely with leadership to enhance program effectiveness, and provides direct services to clients as appropriate. The Program Manager may assist with program evaluation, performance reporting, grant writing, and budget management. Additionally, this position plays a crucial role in data management and stakeholder engagement. Adheres to SAFE's guiding principles and core competencies.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

Over the past two years, SAFE has served 11,397 clients across our programs. During that time, SAFE reached more than 50,000 community members through over 2,000 trainings, provided more than 150,000 nights and days of shelter and housing support, and delivered over 53,000 crisis intervention and advocacy services through our 24/7 hotline, walk-in advocacy, and direct support programs.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Perks and Benefits of Working at SAFE Alliance*:

Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Application Information and Instructions:

We do NOT accept applications or resumes via email, LinkedIn or any other social media messaging service.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month. If the 1^st or 16^th falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
If you or someone you know are in need of our services, please call 512.267.7233, text 737.888.7233 or chat at safeaustin.org/chat

Position Details:

We are looking for one person to work on a full-time, exempt basis for an annual salary of $57,000 to $63,000 dependent upon experience and an additional annual language differential of $3,600 for those who are English/Spanish.

Bilingual fluency in English/Spanish is preferred; fluency being the ability to clearly and accurately communicate to convey information using the Spanish language, both verbally and in writing.

The work location will be based at our Rathgeber Village Campus in the Mueller area. This position will include some travel in the community or between campuses and will allow for some remote/hybrid work.

This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.

Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.

All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

The shift currently available generally operates on 8 hour work days 5 days a week. Flexibility is required to attend evening meetings. This position currently requires you to participate in a 24/7 On-Call schedule/rotation.

FLSA Status: Exempt

Reports to: Director of Program

Essential Duties & Responsibilities

Oversee the provision of medical and legal accompaniments for sexual assault survivors, including forensic medical examinations, HIV post-exposure prophylaxis, strangulation-related care, law enforcement interviews, Title IX proceedings, and court appearances.
Oversee specialized survivor follow-up services, including sexual assault evidence kit conversions, coordination of subpoenas and releases of information, FMLA documentation, and follow-up medical appointments.
Participate in the shift supervisor on-call rotation for the 24-hour sexual assault advocacy response team, including coordinating advocate dispatch, determining when additional PRN coverage is necessary, and responding to medical accompaniments as backup when needed.
Respond in person to dispatched accompaniments within 60 minutes in Travis County and 90 minutes in surrounding service areas, as required.
Monitor and maintain advocate compliance with the Office of the Attorney General's Sexual Assault Training Program certification requirements and Minimum Service Standards for Sexual Assault Programs.
Assist with and facilitate Sexual Assault Medical Accompaniment orientations and trainings, including coordination with the Volunteer Coordinator.
Coordinate with sexual assault response partners, including medical providers, law enforcement, prosecutors, and sexual assault response teams, to support survivor access to medical and legal advocacy services.
Provide expert witness testimony in court proceedings when appropriate.

Program Implementation & Oversight

Assist in developing and implementing program initiatives aligned with SAFE's mission and strategic objectives.
Monitor program performance and ensure adherence to goals, outcomes, and compliance requirements.
Identify opportunities for program enhancements and efficiency improvements.

Staff Supervision & Support

Supervise, train, and support program staff and volunteers to ensure high-quality service delivery.
Conduct regular team meetings and individual check-ins to foster communication and professional growth.
Assist in performance evaluations and provide feedback for continuous improvement.

Budget & Resource Management

Support the Program Director in managing budgets and financial tracking for program operations.
Ensure resources are allocated efficiently and effectively to meet program needs.
Assist in grant compliance, reporting, and data management.

Community Engagement & Collaboration

Develop and maintain strong relationships with community partners, stakeholders, and service providers.
Represent SAFE in meetings, community outreach, and collaborative initiatives.
Advocate for the needs of clients and support systemic change efforts.

Data Collection & Reporting

Ensure accurate collection and reporting of program data and outcomes.
Assist in preparing reports for funders, leadership, and other stakeholders.
Use data to inform program decision-making and continuous improvement efforts.

Client Services & Crisis Support

Provide direct client support as appropriate, ensuring trauma-informed and survivor-centered approaches.
Proactively address client concerns.
Uphold confidentiality and ethical standards in all client interactions.

Compliance & Risk Management

Ensure compliance with regulatory and funding requirements.
Assess and mitigate risk within program operations.
Maintain up-to-date knowledge of best practices in service delivery.
Undertaking various job-related tasks as assigned, demonstrating flexibility and willingness to support the team's objectives.

Required Qualifications

Skills & Competencies

Strong leadership skills, including the ability to motivate and inspire a team while maintaining accountability.
Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
Strong organizational and time-management skills, with the ability to plan strategically and execute multiple projects simultaneously.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and quality.
Excellent problem-solving abilities, including analytical thinking and the capacity to develop creative solutions to challenges.
Strong conflict resolution skills, with the ability to navigate difficult conversations and foster productive outcomes.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and data management systems, with the ability to generate reports and analyze data effectively.
Ability to build and maintain professional relationships with internal teams, external partners, and community stakeholders.
Adaptability and resilience in responding to evolving program needs and organizational priorities.
Familiarity with Microsoft Office Suite.

Experience

Minimum of three years of experience in program management, preferably in the non-profit or social services sector.
Three years of experience supervising and developing a team preferred
Experience in crisis intervention.
Familiarity with grant reporting and compliance requirements.
Understanding of budgeting and financial reporting, preferred.
Knowledge of domestic violence, sexual violence, human trafficking, child abuse, homelessness, childhood development, abuse and neglect, and/or trauma.
Knowledge of trauma-informed care practices.
Ability to analyze data and use it for program improvement.
Experience with budgeting and financial management preferred.
Bilingual in Spanish and English preferred.

Education

High School diploma or GED required
Bachelor's degree in Social Work, Public Health Administration, Education, Psychology, Social Work, or Counseling in Non-Profit Management, Women's Studies, or a related field.
Equivalent years of professional-level relevant experience is acceptable in lieu of a Bachelor's Degree.

Physical Demand and Work Environment

Ability to communicate effectively in verbal and written formats.
Substantial movements of the wrist, hands, and/or fingers in a repetitive manner.
Exerting up to 20 pounds of force occasionally to lift, carry, or move objects.
Manual dexterity sufficient to reach/handle items and work with fingers.
Ability to sit and stand for extended periods of time including up to 8 hours a day.
Close vision (clear at 20 inches or less) and distance vision (clear at 20 feet or more).
Work in a well-lighted, climate-controlled office environment
Moderate noise (e.g., business office with computers and printers, light traffic).
Ability to drive personal or company vehicle.
Must be able to stand in small spaces for 2 or more hours during accompaniments.
Working environments may include: Shelter, Medical facility, community, office, courtroom, prison, jail, client-facing, crisis environment, weapon exposure.
Working in medical environments may include exposure to patients with a multitude of medical conditions. Hazards include exposure to communicable diseases and blood borne pathogen exposure.

Certification & Training

This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program in person within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
CPR/First Aid Certification within six (6) months of starting employment.
Complete continuing Education Credits (20 hours) on an annual basis.
Complete Sexual Assault Medical Accompaniment Training (20 hour) upon hire.

The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform other work duties not specifically listed herein. The organization reserves the right to modify, defer or rescind this position description at any time, with or without prior notice. This position description does not constitute a written or implied contract of employment.