SAFEline Advocate (Remote)

SAFE Alliance seeks a SAFEline Advocate for the Residential & Support Services program in the SAFEline & Bridge to Safety department. Provides crisis intervention and referrals to survivors of sexual and domestic violence, child abuse, stalking and human trafficking and others in need during assigned shift. Ensures that hotline/chat is answered during the shift, or finds appropriate coverage in advance when possible if unable to cover the shift.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

Over the past two years, SAFE has served 11,397 clients across our programs. During that time, SAFE reached more than 50,000 community members through over 2,000 trainings, provided more than 150,000 nights and days of shelter and housing support, and delivered over 53,000 crisis intervention and advocacy services through our 24/7 hotline, walk-in advocacy, and direct support programs.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Position Details:

We are looking for one person to work on a full-time, non-exempt basis for an hourly salary of $23.00 dependent upon experience and an additional hourly language differential of $1.73 for those who are English/Spanish. The work location will be based at a Home Office/Remote Location. This position will include no travel in the community or between campuses but will allow for remote/hybrid work. The shift currently available is Monday to Friday, 10am to 6pm. 

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• High School Diploma or GED Equivalent is required, equivalent years of professional-level relevant experience is acceptable in lieu of a diploma. Bachelors degree in social work or related field is preferred. 
• Knowledge or background in the topics of sexual assault, domestic violence, poverty, disability, stalking, human trafficking and child abuse preferred.
• One to two years crisis intervention experience highly preferred.
• Ability to respond to clients in a constructive, supportive and non-judgmental manner, build strong client relationships and deliver client-centric solutions.
• Bilingual fluency in English/Spanish is preferred; fluency being the ability to clearly and accurately communicate to convey information using the Spanish language, both verbally and in writing.
• With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
• This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program in person within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email, LinkedIn or any other social media messaging service.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month. If the 1^st or 16^th falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
• If you or someone you know are in need of our services, please call 512.267.7233, text 737.888.7233 or chat at safeaustin.org/chat