Family Shelter Advocate (Grove Campus)

SAFE Alliance seeks a Family Shelter Advocate for the Residential & Support Services Program in the Family & Community Shelter department. Full-time Advocate for face to face services to clients at our Family Shelter to ensure their stay is supportive. Provide safety planning and short-term case management services to help clients figure out next steps. Help maintain safe environments by responding to crisis situations in collaboration with a multidisciplinary team to ensure trauma informed services to clients in our Family Shelter. 

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Position Details:

We are looking for two people to work on a full-time, non-exempt basis for an annual salary of $47,648.56 to 52,900 dependent upon experience and an additional annual language differential of $3,600 for those who are English/Spanish bilingual. The work location will be based at our Grove Blvd. Campus in the East Austin area. This position will include some travel in the community or between campuses with no ability for remote/hybrid work. The shift currently available is Monday through Friday, 9am to 5pm. 

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• Possess a Bachelor's degree in Social Work or related field or two years of professional experience in human services (preferred) may be substituted for each year of bachelor's level education.
• One to two years experience in human services is required.
• One to two years experience in direct client or crisis intervention work experience preferred. 
• Knowledge of issues and systems related to domestic violence, sexual abuse, human trafficking, child abuse and homelessness preferred. 
• Ability to work in a high stress, fast-paced environment while maintaining a calm and professional demeanor and be able to establish rapport, trust and boundaries with clients. 
• Fluent in oral and written Spanish highly preferred. 
• Work takes place at the shelter and the office is located where those served reside.
• Transporting clients to file for protective orders attend court hearings, or other appointments might occur.
• Possible lifting of up to 25 pounds.
• This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program in person within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month. If the 1^st or 16^th falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.