Basic Needs Coordinator (Grove Campus)

SAFE Alliance seeks a Basic Needs Coordinator for the General Operations Program in the Operations/Warehouse/Facilities department. This role supports warehouse, pantry, and donation receiving bay operations, including stocking, organization, and fulfillment of ongoing and one-time requests. It also provides team coverage, communicates inventory needs, and helps maintain efficient, safe, and well-functioning spaces.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

In the past two years (23-24), our community outreach and education has provided over 12,000 adults and youth violence prevention training. The number of forensic exams provided at Eloise House numbered over 300. Our various housing and shelter programs provided over 700 survivors per day with safe housing and shelter. Over 120 survivors fleeing sex trafficking received services through our CARES program and over 27,000 callers/chats/texts, walk-in advocacy, crisis intervention and face-to-face emotional support has been provided through our 24/7 confidential SAFEline.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Position Details:

We are looking for one person to work on a full-time, non-exempt basis for an hourly salary of $21 to $22 dependent upon experience. The work location will be based at all major SAFE Alliance Campuses in the Austin metroplex. This position will include some travel in the community or between campuses with no ability for remote/hybrid work. The shift currently available is weekdays fromMonday - Friday 8:30am - 4:30pm, and 1 Saturday a month 8:30am - 4:30pm.

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• High school diploma/GED or two years' experience working in a residential, crisis, and/or homeless or domestic violence shelter program.
• Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or knowledge of issues and systems related to domestic & sexual violence; sexual abuse, exploitation, and trafficking; child abuse; and homelessness.
• Experience working in a high stress, fast-paced environment, preferably in a customer service focused position while maintaining a calm and professional demeanor.
• Ability to use office equipment, Microsoft Office products, and other software on a PC platform to enter/update data into our database regularly.
• Ability to safely operate large cargo vans for transport of goods.
• Ability to manage inventory and maintain organized storage and distribution systems.
• Ability to prioritize tasks, adapt to shifting demands, and meet deadlines in a fast-paced environment.
• Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers and frequent lifting, pushing, pulling, bending, standing, stooping, kneeling, reaching, twisting, and walking.
• This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• You must have the ability to pass the agency's driving test, and ability to drive large cargo vans.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
  
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month. If the 1^st or 16^th falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.